Frequently Asked Questions

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FAQ

Have questions about our hardwood floor processes? From project specifics, what to expect, to full care and maintenance guidelines, including after installation and restoration support for issues. For any specific question, give us a call, we’re here to help.

Pricing varies based on scope, size, and condition, so we can’t give generic numbers. Send photos of the areas and chat with us for a rough estimate. We provide clear lump sum quotes after a free consultation, with options and add-ons priced separately.

Yes, in most cases. We work with you to plan around your home’s layout and the areas being serviced to minimize disruption. If you have oil allergies or sensitivities, we strongly recommend scheduling when you can be away.

Clear the areas of furniture, decorations, and valuables—see our “What to Expect” page for the full checklist. We can recommend local movers and guide you on access needs like parking and electrical outlets.

Most installation or refinishing under 1,000 sq ft takes about a week. Clean/recoat is faster, a few days for 1,000 sq ft. Timelines depend on scope; we’ll discuss during your consultation.

Wait 5 hours for light foot traffic, 24 hours for furniture, and 7 days for rugs or cleaners. Use our free maintenance guide to keep floors looking great—inspect regularly and consider our clean/recoat service every 3-5 years to save money long-term.

Report minor finish defects within 3 days. We follow NWFA guidelines for inspections (nwfa.org). Your project data is saved forever for quick fixes.

What To Expect

What to expect before, during, and after hardwood flooring work, including preparation, project timeline, and care tips.

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Care and Maintenance

A quick and easy guide on how to clean, protect, and maintain hardwood floors to keep them looking their best.

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